Inside this section
[ System Integration ] [ Help Desk ] [ Network Management ] [ Remote Service ]
Remote Service
Remote Service Technology is a very important part outsourced IT servicing. IT NetSource, Inc. is dedicated to
providing the best possible service and support for anyone who uses a computer.
From the Desktop user to complete Network Management.
ITNS Remote Service
Our Remote Service capability dramatically enhances the computing services available
to small businesses. We can deliver many key services remotely, benefiting you
with a more robust service offering at lower costs. Our company has the ability
to approach your computing needs more proactively, resulting in improved network
uptime and faster response times to problems should they occur.
Secure Network Access
ITNS uses a secure, encrypted Virtual Private Network connection to remotely
access your network. Occurrence and access level may be specified by an
individual client's needs.
Rapid Response
When problems arise, our Remote Service Center connection allows us to respond
faster, more efficiently and at lower cost to our clients.
Reduced Travel
Many routine management and support tasks such as system configuration, user
administration, email management, backup verification, remote diagnostics,
application management and problem resolution can be quickly accomplished
through a remote connection in far less time than it would take to schedule an
engineer to travel to your site.
Network Health and Security Monitoring
Active monitoring of network health and security can reduce or prevent system
downtime. ITNS staff can be notified automatically by your system through pages
and email when virus attacks, backup failures, hardware failures and many other
selected events occur. In many cases we can ward off impending problems thus
minimizing or eliminating loss of income due to system failure.
