ITNS    IT NetSource, Inc.

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System Integration ] Help Desk ] [ Network Management ] Remote Service ]


Network Management

ITNS offers comprehensive PC Support and Network Management services.

We can respond quickly to emergency requests for on-site service on a time & materials basis.

To pursue a more preventative program, we can set up contract support with regularly scheduled maintenance visits.

Primary and secondary system engineers are typically assigned to each site. They communicate with primary and secondary client contacts to coordinate all emergency or routine service.

Site Survey
Contract management usually begins with a Site Survey from which a Site Guide is generated. Pertinent information for your site similar to the following examples are assembled from existing documentation or if unavailable, collected by our engineers.

bulletFloor Plan with system and cabling locations
bulletLogical Network Diagram identifying hardware relationships. 
bulletHardware and Software attributes for each server
bulletUser Groups and Security Policies
bulletStartup, Shutdown, Backup and Disaster Recovery Procedures
bulletUser Groups and Security Policies

This allows ITNS engineers to maintain a detailed familiarity with your network and call upon the entire ITNS knowledge pool to efficiently handle a wide range of complicated issues.


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